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Clients Questions
What happens when I use the Connect options instead of ignoring them?
You move from quietly scrolling to actually engaging with people who can help, which is the only way your situation shifts from private chaos to structured support.
Is it safe to reach out through digital channels like WhatsApp or forms?
We treat online contact with the same confidentiality as a phone call, and your details go to trained staff, not to a random social media intern collecting leads.
What if I just want information, not a hard sell?
You can ask questions, test the waters and get clarity on options without being bullied into admission; our job is to give you honest information, not chase quotas.
Can I connect even if I am outside Johannesburg or South Africa?
Yes, we regularly speak to families and individuals across the country and abroad, and we can advise on local options or travel where appropriate.
How do I decide whether to call, message or email?
Use whatever channel you are most likely to actually use; the important bit is that you make contact rather than waiting for the situation at home to become unmanageable.
Sober Living With Structure
Accountability and a set routine support return to work, study, and family life.